Wednesday 24 April

Residents at 1-28 Alderwick Court, The Grove, London N7

We’d like to apologise for any disruption to your electricity supply. A drainage issue at Alderwick Court has resulted in London Fire Brigade and UK Power Networks (UKPN) working to make sure the electricity supply is safe. We’re currently onsite dealing with the situation. In the meantime, if you need any additional support from us, please contact us on 0800 328 2282.

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Twelve messages for Christmas

Christmas is a great time to create happy memories. But, accidents can happen during the excitement of the season.

Follow our tips to help you, and your loved ones, have a safe and happy Christmas.

Be considerate

  • If you're planning a Christmas party, please be considerate towards your neighbours and make sure your visitors are too. Don’t let parties spiral out of control, be too loud or go on too late. 
  • Alcohol consumption increases by 40% in December. Never be tempted to drink and drive. Try to be considerate and quiet when returning home to avoid disturbing your neighbours. 
  • Customers’ safety is our priority. Please don’t obstruct communal areas in any way. This includes Christmas decorations, which can cause obstruction to you and emergency services. Be aware that decorations like wreaths on doors can fuel existing fires. Please put all your rubbish, including discarded wrapping paper, properly in the bins provided.

Take care

  • Falls are the most common accidents at Christmas, so try and keep clutter to a minimum and ensure any decorations are secured properly.
  • Check your smoke alarms and CO (carbon monoxide) monitors are in working order.
  • The holiday season can be a prosperous time for burglars. Take extra care to secure all doors and windows properly when you go out, and avoid leaving gifts on show.

Fire and electrical safety

  • Keep Christmas cards and wrapping paper away from candles and other heat sources to avoid a fire. Never leave candles burning unattended.
  • Only buy and use Christmas lights marked with a safety standard, and check all wiring is secure and no wires are frayed or loose before using. Don't overload sockets, and make sure you unplug all lights when leaving your home or going to bed.
  • If you have a real Christmas tree - stand it in water to keep it fresh for as long as possible, as it can catch fire quickly when it starts to dry out. Position your tree away from heat sources including open fires. Never smoke or place candles near your Christmas tree.

Support and awareness

  • Bogus callers can be more active around the festive season. Remind elderly and vulnerable family and friends of safety advice.
  • Christmas may be a difficult time for some people. If you're in an abusive relationship, there is support available, don’t suffer in silence this Christmas. 
  • Gift buying can be very expensive. Consider cheaper options which will still allow you to enjoy Christmas. See our money advice pages for top tips.

Finally, Merry Christmas and a Happy New Year to everyone.

Safety in and around your home