Involvement at Hyde
Residents’ Matters, The Hyde Group’s Resident Engagement Strategy 2011-14 aims to increase opportunities and remove barriers to engagement so that all residents can get involved to share their views and help improve services.
Download the Residents' Matters Summary.
Residents’ Matters objectives are to:
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Remove barriers and increase opportunities
Creating opportunities for more residents to get involved in a way that suits their circumstances and actively encouraging residents from diverse communities and under-represented groups to get involved. -
Improve effective communication
Keeping residents and staff well informed about how residents can and do influence services. -
Enable residents to influence services
To have clear resident involvement structures that provide a range of ways for residents to participate with Hyde to influence, scrutinise and challenge service delivery or specific initiatives. -
Offer training and support to residents
Provide residents with training and support to develop their skills so that they can influence services, as well as bringing benefits to other areas of their lives. -
Create a resident focused culture
A culture at Hyde where staff, contractors and partnership agencies embrace effective resident influence and communication. -
Offer effective, efficient and value for money services
Ensuring residents receive the best possible services that are value for money and that partnerships between residents and Hyde remain effective.
