The Local Offer is a different approach to how housing organisations are accountable to their residents. It is less about telling people what to do, and more about decisions being made locally. It is a new way of tailoring the services that Hillside Housing Trust delivers to those services that residents want. This Local Offer is an agreement between residents and Hillside Housing Trust to do that.
The Local Offer will increase the accountability of Hillside Housing Trust, as residents will play an active part in setting, monitoring and scrutinising service standards.
Download the full details of our Local Offer.
We have moved to new gas contractors for Hyde Group properties in your area.
Chosen after a competitive procurement process the new companies will provide gas servicing and repairs to properties in London, Kent, and parts of Surrey, Sussex and Hampshire.
The decision to move to new contractors comes after persistent poor performance by the previous contractor, and came into effect on 29 March 2011.
If you experience any problems as we move to the new arrangements then please contact your local housing office for assistance.