Whether you can spare a few minutes, hours or days a month, there are plenty of ways to get involved that will suit your needs and busy lifestyle.
To get involved in any of the following ways, sign up to become a Hyde 5000 member and tell us how you would like to get involved.
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Surveys
Tell us about your experiences and help to improve services. Sign up to complete surveys by phone, post, online or face to face.
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Online residents’ forum
Join the online debate and exchange your views informally with staff and other residents on the Residents’ Forum.
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Attending local events
Come along to local community events in your neighbourhood to find out more, chat to staff and to take part in face-to-face surveys.
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Mystery shopping
Act as a customer to test the quality of customer service and then report the findings back to your local mystery shoppers group.
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Focus groups
Join other residents in your community to give your views on new policies, procedures or strategies that affect you.
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Editorial panels
Help staff to find and write stories for Hyde’s quarterly magazine HydeLife.
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Resident associations
Get to know your neighbours and help to campaign for issues that affect your community. Whether it be discussing the communal gardens in your area, increased levels of anti-social behaviour or applying for community funding.
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Local estate inspections
Join staff and other residents on walkabout inspections of your area to identify local issues that are causing concern to you and your neighbours. This can be anything from overgrown gardens, graffiti, and dog fouling to the dumping of rubbish.
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Contractor monitoring
If you have lots to say about the services you receive you might like to get involved in contractor selection or monitoring their performance.
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Boards, Panels, Resident Assurance Committees (RAC)
Apply to become a board, panel or RAC member to help scrutinise, influence and shape Hyde’s services in your local area.
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Resident Inspectors
Inspect different areas of The Hyde Group, checking how we are performing against our Service Promise.
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Hydewide Residents Eye
Join this committee of residents who oversee Hyde’s internal inspection programme. They decide on the order of inspections, review results and check action plans to ensure Hyde’s services continue to improve.
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Hydewide Residents Voice
If you are a RAC member you may have the opportunity to join the Hydewide Residents Voice. This principal committee of resident representatives monitor and scrutinise how Hyde is performing across the Group. The Chair of HRV sits on the Hyde Group Board.
