For repairs requiring immediate action then please call your local number below to keep you and your property safe. 

Emergency repairs are faults that put your health at risk or could damage the property further (for example, a failure in your electricity or water supply, a gas leak, the toilet not working when there is only one in the property, burst pipes or blocked drains).

Emergency repairs can be made between 5pm and 9am the following working day, as well as on weekends and bank holidays.

Before contacting the out of hour’s emergency services, please fully assess the fault to decide whether it requires an emergency response.

If your repair is not an emergency then please see Report a Repair for details of how to log a request. You can also learn of your repair responsibilities.

• Minster: 07787 536312
• Northside Homes: 0800 389 6646
• Southbank Homes: 0800 195 2527
• Hyde South East: 0800 389 3576
• HydeMartlet: 0800 085 4195
• Hillside: 0800 783 7587
• Roundshaw: 0845 070 7711

If you smell gas:

• Turn off the supply at the mains;
• Don’t smoke or use a naked flame or turn any electrical switch or appliance off or on (this includes mobile phones or pressing doorbells) as this could ignite the gas;
• Open all doors and windows IMMEDIATELY to ventilate the property; and
• Call the National Gas Emergency Number on 0800 111 999 (24 hours). Phone from a nearby property and do not use a landline or mobile phone in the affected property.
  

For more information on home safety please visit the Gas & Home Safety page.