Major works include such things as window renewal, controlled entry, new roofs, painting etc.

These works will be where any one leaseholder will be recharged over £250.00.

Before any major work starts, all residents are consulted and given details of the proposed work.

Leaseholders and recognised Residents’ Associations are invited to nominate a contractor of their choice.

Leaseholders also receive details of the likely costs involved at an early stage of the consultation procedure based on the information available at that time.

Long-term contracts are contracts that The Hyde Group enters into for longer than 12 months and where any leaseholder’s contribution will be over £100.00 in any one year. The contracts can cover items like grounds maintenance, reactive repairs and servicing of equipment etc.

Before the new contract is entered into all residents are consulted and asked for comments, and in some cases leaseholders and recognised Residents’ Associations are invited to nominate a contractor of their choice to carry out the works. Any likely charges are also pointed out. These types of charge are usually included in the annual bill.

Emergency Work

We may on occasion be required to undertake works on an urgent basis that would not allow us to conform to the statutory requirement set out in the Commonhold Leasehold and reform act 2002 section 20, on these occasions we would apply to the Valuation Tribunal for dispensation.