In the event of a burst water pipe turn the water off at the stopcock immediately. If there is no water supply to the property, check to see if your neighbours are also without water as there could be a burst water main. Contact Anglian on the numbers below.

Anglian Water
Leak line: 0800 771 881
Emergency: 08457 145 145 (24 hours)

If there is no electricity supply, check to see if your neighbours are also affected or if your circuit breaker has tripped. If your neighbours don’t have power, call the emergency line for your area:

EDF
London Region: 0800 028 0247 (24 hours)
East Region: 0800 783 8838 (24 hours)
South East Region: 0800 783 8866 (24 hours) or,

E-on
Eastern Region: 0800 056 8090 (24 hours)
Western Region: 0800 328 1111 (24 hours)

If you have a credit meter, please make sure the meter is in credit before calling your electricity supplier.